Feedback & Fight-or-Flight

Remember learning about the fight-or-flight instinct in psychology class? A stressful situation can trigger a cascade of psychological and physiological responses as the heart pounds and muscles tense, ready for escape. That self-preservation instinct can kick in during a coaching conversation, too. The scientific names for fight-or-flight, “hyperarousal” and “acute stress response” are telling. During a coaching conversation, what might cause hyper-arousal or stress? If teachers see feedback as threatening, they won’t be in a frame of mind for considering new ways of working. I’ve noticed that if I jump in with a concern at the beginning of a conversation, or if I dump too much information or too many recommendations, a mental fight-or-flight kicks in. To avoid fight-or-flight, I have to be intentional about creating a supportive atmosphere. Recommendations will bounce like rubber balls off the blacktop unless I’m prepared. I have to center mys...